Customer Sues Bank For Misplacement Of 'C Of O'

A customer of the Access Bank Plc Isaac Dare has accused the bank of breach of the duty of care to him by losing a Certificate of Occupancy (C of O).

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In his suit filed against the bank at the High Court of the Federal Capital Territory, Abuja, Dare described the loss of the document as “reprehensible” and “unpardonable”.

He claimed a total of N112m against the bank.

His statement of claim filed by his lawyer, E. A. Adedeji, read in part, “The claimant avers that the defendant was to discuss the terms and condition of the loan with him after conducting the legal search.

“The claimant avers that the defendant became evasive on the status of his Certificate of Occupancy over No. 7A&B, Oronna Street, off Owoseni Street, Oshodi/Isolo, Local Government Area, Lagos State, since he deposited it with the defendant.”

He said he orally demanded his document from the bank all to no avail.

In its statement of defence, the bank, through its lawyer, Onwuchekwa Onwuchekwa, admitted that the document got lost in its custody “due to remodelling works” that affected its “filing system.”

Describing the suit as frivolous, however, the bank stated that it had offered him the Certified True Copy of the document which it claimed “is as good as” the original copy, but the claimant rejected it.