“We believe we have identified the root cause of the congestion and expect to return to normal service shortly,” the company said, adding that the incident began at 3:25 p.m. EDT. It did not elaborate on the cause.
Snapchat, which also experienced outages, said it was aware of the issue. DownDetector.com – an outage tracking website – showed that the number of Snapchat-related complaints had peaked at more than 48,000 before falling to about 7,300 as of 7 p.m. EDT on Sunday.
Snapchat’s parent company, Snap Inc, said in its annual report it used Google Cloud, but neither company responded to questions about whether the Snapchat outage was linked to the Google Cloud issues.