Subscribers are dissatisfied with the Fourth Generation (4G) services offered by operators because of the increasing slow speed performance at crucial times, a report has revealed.
Network monitoring outfit, Opensignal who conducted a study on 4G services in 77 countries including Nigeria, concluded that congestion is messing with the 4G user experience.
The 4G is the fourth generation of wireless mobile telecommunications technology, succeeding 3G. Potential and current applications include amended mobile web access, IP telephony, gaming services, high-definition mobile TV, video conferencing, and 3D television.
According to Opensignal, the 4G networks enjoyed today are light years from the 3G that kicked off the mobile data revolution at the turn of the millennium, but the networks have their faults. The biggest among them are inconsistency and congestion.
Though, the report was a bit silent on Nigeria, it however, ranked it 75 out of 77 of the countries surveyed in terms of its 4G speed.