British Airways on Thursday revealed that personal as well as financial information of its customers were hacked.
In a statement on Thursday, the British Airways noted that the data breach of 380, 000 customers payment cards who were making bookings.
This took place between August 21 and September 5.
“We are investigating, as a matter of urgency, the theft of customer data from our website and our mobile app. The stolen data did not include travel or passport details,” the airline said.
“The personal and financial details of customers making bookings on our website and app were compromised.
“The breach has been resolved and our website is working normally. We have notified the police and relevant authorities.
“We are deeply sorry for the disruption that this criminal activity has caused.”
And as for compensation, BA said: “We will be contacting customers and will manage any claims on an individual basis.”
This is as the airline urged its customers to check in online as usual since the incident has been resolved.